customer delight Archives - Zoho Blog

How to improve customer experience in your restaurant?

Hariharan T — Tue, 07 Nov 2023 18:38:35 +0000

When you ask someone about their experience at a restaurant, sure, you’re asking about the taste and quality of the food, but you likely want to know about the whole experience from the moment they got to the restaurant until they left. This whole journey is known as the customer experience.If restaurants make money from their food, why should...

The post How to improve customer experience in your restaurant? appeared first on Gofrugal.

H’app’y Diwali and Dhanteras!

Samrat Sundar — Tue, 17 Oct 2017 13:40:47 +0000

Diwali, the beautiful festival of lights is something we have all enjoyed right from our childhood. This is the time for lights, lamps, sweets, friends and family. There is nothing in the world that is more important than some quality time with your family. From bursting crackers with your children to feeding sweets to your parents, there is...

The post H’app’y Diwali and Dhanteras! appeared first on Gofrugal.

GOFRUGAL’s retail software to deliver delight

Samrat Sundar — Sat, 11 Oct 2014 13:18:02 +0000

On our continuous strive to bring our products and services closer to retailers, we have addressed some major changes in the latest release of our products for our retail POS systemOut of the many enhancements and other delightful stuff in our recent launches, the ones which we focused highly to deliver delight were the following...

The post GOFRUGAL’s retail software to deliver delight appeared first on Gofrugal.

True D’light – set-up and served in a day

Samrat Sundar — Mon, 31 Mar 2014 12:57:56 +0000

D V Raj Sekhar and his family run 4 retail businesses. D’light Mobiles, a multi-brand mobile store, being one among them.He had been using an accounting software to run his operations for all these businesses. D’light mobiles was his latest venture and he wanted to run it more efficiently, since his existing software had limitations:It...

The post True D’light – set-up and served in a day appeared first on Gofrugal.

True D’light – set-up and served in a day

Samrat Sundar — Mon, 31 Mar 2014 12:57:56 +0000

The post True D’light – set-up and served in a day appeared first on Gofrugal.

Are you happy with my service?

Samrat Sundar — Mon, 25 Nov 2013 12:11:03 +0000

Software solutions can make retailers happy. But can they keep retailers happy?This question changed our life. For it demanded tough answers.Retail industry today is running fast and running hard. Retailers however are not so fortunate in this case. While few run ahead, some run with it, most are carried forward, even swept by the retail current.As...

The post Are you happy with my service? appeared first on Gofrugal.

Customer Delight – Breaking the Mould

Samrat Sundar — Fri, 22 Mar 2013 12:12:04 +0000

Dear Truth seeker,Can a company in all practicality delight its customers. As in ‘Customer Delight’. This had been, and still remains, the ultimate aim of many companies. We are no different.However, in the truest sense of the word, we have asked ourselves time and again about its ‘realizability’? Is it possible for any company to achieve...

The post Customer Delight – Breaking the Mould appeared first on Gofrugal.